Shipping policy
The www.lefterisvlachos.gr is the online store for the display and sale of products via the Internet of the company "ELEFTHERIOS VLACHOS" located at 117-121 Ethnikis Antistaseos Ave., Kaisarianis, PO Box 16122, Tax ID: 149967014, DOU: Pakratiou. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of our online store.
Make sure you agree with the terms and conditions because your further use and browsing of our website implies your express and unconditional consent and agreement with them.
Terms of Use
When you visit our website, you may be asked to provide personal information about you (name, last name, occupation, email address, product shipping address, etc.) as a rule in order to process your orders. Any personal data you provide is used exclusively and only for purposes related to your transactions with us,as on our website we explicitly follow the new general data protection regulations GDPR.The General Data Protection Regulation(GDPR ) applied in the countries of the European Union from May 25, 2018.
In any case, our employees who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Every reasonable measure to secure your data has been taken.
At any time the user reserves the right to information or to object to the further processing of his data in accordance with the current legislation on the protection of personal data.
Return Policy
Our product return policy lasts 30 days.If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. To qualify for a return, the product must be in the same condition as when you received it.It must also be in the original packaging.We also do not accept hazardous materials or flammable liquids or gases. Additional non-returnable items: - Gift Cards ! To complete your return, you will need the invoice or proof of purchase. Any item that is not in its original condition, damaged or missing parts due to reasons not due to our fault is not returnable.
Refunds
Once your return has been received and inspected, we will send you an email to notify you that we have received the returned product.We will also notify you of the approval or rejection of your refund. If approved, then the refund will be processed and a credit automatically applied to your credit card or original payment method within 4 (four) days.
Delayed refunds
If you haven't received a refund yet, please check your bank account first. Then contact your bank. There is often some processing time before the refund is issued. If you have done all this and still have not received your refund, please contact us at le.vlachos@gmail.com or phone 210-7215739
Return
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your returned item to arrive may vary. If you are sending a high value item, you may want to consider using a trackable shipping service. We do not guarantee that we will receive your returned item.
Shipping Policy
The products are shipped within 1-5 working days from the date of acceptance of the order.In the event that by mistake there is no availability of part or the whole order, then we undertake to inform you about this within 2 (two) days
Contactless delivery
In this context, we offer the possibility of contactless delivery of orders to your door (Contactless delivery), which requires electronic payment. The process is simple:
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The delivery person upon arrival notifies you by ringing the outside bell or calls you if you have provided your phone during checkout.
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You inform him of the point where you wish to leave the order.
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When you arrive, the delivery person walks away and leaves as soon as you pick up the order.
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